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Cancellations

Please be aware that there are no pro-rated refunds after the first 14 days of service. For more information click here.  You may use the following method to deliver a written notice of cancellation: 

  • Fax your request to 1-519-941-5029; please include your domain name, password and your reason for canceling on your cover letter for fastest processing of your request. Please include your contact information in the event that we need to get in touch with you.

Cancellations over the telephone and informal email are not accepted. Cancellation requests must be received by Docu-Type Web Hosting a minimum of 3 days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by Docu-Type Web Hosting. Docu-Type Web Hosting is unable to cancel your account effective for a future date.

Docu-Type Web Hosting will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Docu-Type Web Hosting as soon as possible. The account is not cancelled until you have received a confirmation from Docu-Type Web Hosting via email.  We recommend that you keep a copy of the confirmation email from Docu-Type Web Hosting's staff for your records.

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